All Posts in: September 2012
The Importance of Customer Satisfaction
Posted by: BART BUSHONG on September 20, 2012 in business
Feel free to disagree with me, but customer satisfaction is probably the most important thing for your business. No matter how well your product works, no matter how many degrees your CEO has, no matter how nice your office is, if your customers don’t feel respected and appreciated, they’ll probably be heading somewhere else. A Harvard Business Review study found that a 5% increase in customer loyalty can increase profits from 25% to 85%. Going the extra mile to impress your clients doesn’t have to cost a lot, but it’s clear the extra effort is worth it. Here are some tips to keep your customers smiling...
Cutting the Electronic Dead Weight
Posted by: BART BUSHONG on September 04, 2012 in productivity
Sometimes when you’re in a good routine, you might not be able to objectively see some of the unnecessary habits and products you’re clinging to. Let me help. You may be able to get rid of some office equipment to reduce office clutter. Or you may be able to cut down on the hassle of repairing and replacing old equipment. Here’s a roundup of some traditional office equipment that you should probably recycle...