All Posts in: 2012

SEP

20

The Importance of Customer Satisfaction

Posted by: BART BUSHONG on September 20, 2012 in business

The Importance of Customer Satisfaction

Feel free to disagree with me, but customer satisfaction is probably the most important thing for your business. No matter how well your product works, no matter how many degrees your CEO has, no matter how nice your office is, if your customers don’t feel respected and appreciated, they’ll probably be heading somewhere else. A Harvard Business Review study found that a 5% increase in customer loyalty can increase profits from 25% to 85%. Going the extra mile to impress your clients doesn’t have to cost a lot, but it’s clear the extra effort is worth it. Here are some tips to keep your customers smiling...

SEP

04

Cutting the Electronic Dead Weight

Posted by: BART BUSHONG on September 04, 2012 in productivity

Cutting the Electronic Dead Weight

Sometimes when you’re in a good routine, you might not be able to objectively see some of the unnecessary habits and products you’re clinging to. Let me help. You may be able to get rid of some office equipment to reduce office clutter. Or you may be able to cut down on the hassle of repairing and replacing old equipment. Here’s a roundup of some traditional office equipment that you should probably recycle...

AUG

21

Microsoft is Coming to a Mall Near You

Posted by: RFX TEAM MEMBER on August 21, 2012 in microsoft

Microsoft is Coming to a Mall Near You

Wondering who's moving in to your city's abandoned Circuit City? It might be the Microsoft Store. While you've always been able to find Microsoft's products in any retail store with a technology department, now you can visit one of their tailored stores..